🌈 Ardhanari

1. Introduction

ALISON TECH LAB, owned by Abdul Manaf ("we," "our," or "us") operates the Ardhanari mobile application (the "Service"). Ardhanari is an inclusive social and dating platform designed for the LGBTQ+ community and allies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

2.1 Personal Information

• Account Data: Name, phone number, age, gender, gender orientation, sexual orientation, dressing style
• Profile Information: Profile pictures, bio/description, language preferences
• Verification Data: Video selfie, photos, callback phone number (for verified users)
• Financial Data: Bank details for withdrawals (UPI, account number, IFSC)

2.2 User-Generated Content

• Posts, photos, videos, captions
• Chat messages (text, images, audio, video)
• Comments, likes, bookmarks
• Gallery media uploads

2.3 Automatically Collected Data

• Device Information: Device ID, operating system, FCM token
• Usage Data: Feature interactions, call history, online status
• Transaction Data: Coin purchases, premium membership, withdrawal history

3. How We Use Your Information

• Provide, operate, and maintain the Ardhanari platform
• Authenticate users and manage accounts
• Process identity verification requests
• Enable communication between users (chat, audio/video calls)
• Display your profile and content to other users
• Process coin purchases, premium memberships, and withdrawals
• Calculate and distribute creator revenue shares
• Send push notifications for messages, likes, and activity
• Moderate content and enforce community guidelines
• Improve app performance and user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data in these cases:

• Public Content: Posts, profile info, and gallery items are visible to other users
• Premium Content: Exclusive posts are visible only to premium members
• Cloud Services: Media stored on AWS S3 (governed by AWS privacy policy)
• Firebase: For authentication, notifications, and messaging
• Payment Processors: For coin purchases and withdrawals
• Legal Requirements: When required by law or to protect user safety

5. Data Storage and Security

• Data stored on secure PostgreSQL databases with restricted access
• Media files stored on AWS S3 with encryption
• All connections encrypted via HTTPS/TLS
• Chat messages stored securely with access controls
• Verification documents handled with strict confidentiality
• Regular security audits and updates

6. Your Rights

• Access: View your profile, posts, and data within the app
• Correction: Edit your profile, posts, and personal information
• Deletion: Delete individual posts or request full account deletion
• Block: Block users to prevent them from contacting you
• Report: Report inappropriate content or users
• Opt-out: Disable notifications, go offline, or disable call features

7. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion request, all personal data including profile, posts, messages, media, and transaction history will be permanently removed within 7 business days.

8. Children's Privacy

Ardhanari is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has created an account, we will immediately terminate it and delete all associated data.

9. Third-Party Services

• Firebase Cloud Messaging: Push notifications
• Amazon Web Services (S3): Media file storage
• Zego Cloud: Audio/video call infrastructure
• Payment Gateway: Coin purchase processing

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and the effective date will be updated. Continued use of Ardhanari after changes constitutes acceptance of the updated policy.

11. Contact Us

12. Consent

By using Ardhanari, you consent to the collection and use of your information as described in this Privacy Policy.